Warranty Claim Form
Before you get started, make sure you have the following items: Your sales receipt. An issued warranty certificate. Pictures of damaged item. Name of store in which the item was purchased.
I'm ready to start
 
What's your first name? *

 
And your last name? *

 
Thanks, {{answer_tGNklqO5B0JL}}. What's your full mailing address? *

 
What's a good phone number we can reach you at if we need to follow up on the claim? *

 
Now we're going to ask for some background information about your item. This form is a little lengthy, so it's best to have all of your item information before you begin.

If you leave or close your browser, you'll lose your progress.
 
What brand is your warranty associated with? *



 
If you have it, please upload a photo or a copy of your warranty here.

 
Do you have a photo of your original sales receipt? *

     
 
Okay great. You can upload it here. *

We accept pdf, jpg, png, and other photo formats.
 
No problem, just fill out this information and we'll be able to cross-reference it with our records.

 
What is the name of the store that your item was purchased at? *

 
Got it. And what is their address? *

 
What is your invoice number? *

 
What was the purchase price of your item? *

Round to the closest dollar.
 
What day was it delivered? *

 
What was the price of your protection plan? *

Round to the closest dollar.
 
Finally, what is the model number of your item?

 
Thank you for that information. Now, we're going to ask for details about your claim.

This is where it will be helpful to have the photos of the damage to your item for our reference.
 
How many photos do you need to upload?

You can upload a maximum of 4 photos.

 
(Photo 1/4) Please attach a photo of the damage here. *

If we need more photos, we'll follow up with you. Properly lit and in-focus photos will allow your claim to process more quickly. You can upload a second photo in the next step if you would like to do so.
 
(Photo 2/4) If you have another photo, please upload it here.

Feel free to skip this step if you do not have more photos to share.
 
(Photo 3/4) If you have another photo, please upload it here.

Feel free to skip this step if you do not have more photos to share.
 
(Photo 4/4) If you have another photo, please upload it here.

Feel free to skip this step if you do not have more photos to share.
 
Please attach a photo of the damage here. *

If we need more photos, we'll follow up with you. Properly lit and in-focus photos will allow your claim to process more quickly.
 
Please give a brief description of the damage. *

 
What was the cause of the damage? *

 
And on what date did that damage occur? *

 
And where did it happen? *

 
That's everything. You can go back and review your submission if you'd like, but we will collect this information and get back to you.

Thank you for submitting your claim! A customer service representative will review and process your claim and respond within 3 business days.
Serveco.com
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